How can we help?

Creating an account is simple! Just click the "Sign Up" button in the top right corner of our homepage. You'll need to provide your email, create a password, and tell us a bit about your culinary interests. We'll send a confirmation email, and you're all set!

Our 7-day free trial gives you access to 3 full courses, 15+ recipes, and our basic technique library. You can participate in the community forum too, but live sessions are reserved for premium members. No credit card required to start!

For most beginner and intermediate courses, standard kitchen equipment will do just fine. Each course lists required tools upfront, and we offer budget-friendly alternatives when possible. Our advanced classes might require specific tools, but we've partnered with suppliers to offer discounts to our members.

We offer three tiers: Basic (.99/month), Premium (.99/month), and Professional (.99/month). Each tier includes additional features like 1-on-1 chef feedback, specialty courses, and equipment discounts. Annual plans save you 20% compared to monthly payments.

Absolutely! You can cancel your subscription anytime through your account settings. When you cancel, you'll maintain access until the end of your current billing period. We don't do partial refunds, but you're never locked in. If you ever want to come back, your progress and favorites will be waiting.

Yes! We offer a 40% discount for currently enrolled culinary students. Just email us at [email protected] with proof of enrollment (student ID or current registration confirmation), and we'll send you a special discount code within 1-2 business days.

We release at least two new full courses each month, plus weekly recipe additions and technique spotlights. Our content calendar is posted on the first of each month, so you can see what's coming. We also take member requests - some of our most popular courses started as member suggestions!

Premium and Professional members can download videos for offline viewing through our mobile app. Basic members have streaming-only access. Downloads remain available as long as your membership is active, and you can store up to 25 videos at once.

Our instructors include award-winning chefs, culinary educators, food scientists, and specialty experts. Each brings at least 10 years of professional experience. You can view their full bios, credentials, and specialties on our Instructors page. We regularly bring in guest instructors for specialty topics too!